This Refund Policy outlines the conditions under which returns and refunds are accepted by STRX Performance LTD.
You have the right to return standard products within 14 days of delivery in accordance with EU consumer laws.
To be eligible for a return, items must be:
The following items are non-refundable:
By purchasing digital products, you agree to waive your right of withdrawal once the product has been delivered.
Once your return is received and inspected, we will notify you regarding the approval or rejection of your refund.
If approved, the refund will be processed to the original payment method.
The customer is responsible for return shipping costs unless the product is defective or incorrect.
Original shipping costs are non-refundable.
If you receive a defective or incorrect item, please contact us within 7 days of delivery.
We will arrange a replacement or refund where applicable.
Exchanges are only available for defective or damaged items.
This policy does not affect your statutory rights in case of defective or faulty products.
For any return or refund requests, please contact us at:
Email: [email protected]
